New — Real User Experience Monitoring

Monitoring that loads your site the way your customers do.

Panoptick RUX opens your website on real devices, over real residential networks, from the cities where your users actually live. Every block, every breakpoint, every release.

Start monitoring in 30 secondsSee a sample report

No JS snippet

No code changes

Free tier included

Phone

Mid-range Android

390 × 844

2.4s

Tablet

834 × 1112

1.6s

acme-kettles.com

Desktop

Wide desktop

1440 × 900

1.1s

The problem

A green checkmark isn’t a working website.

Uptime checks confirm your server answered. They don’t tell you the hero image never rendered, the add-to-cart button loaded below the fold on Android, or that a new analytics script added four seconds in Brazil.

Typical uptime check

Datacenter, Frankfurt

0.3s

acme-kettles.com/products/stovetop-kettle

Same site. Same moment. Two very different truths.

Your customer in Jakarta

Residential 4G, mid-range Android

6.8s

Same site. Same moment. Two very different truths.

200 OK, blank page.Your monitor is happy. Your customer already left.

Fast from Frankfurt.Barely usable on 4G in Manila.

Broke on Tuesday’s release.You found out on Friday, from a customer.

How it works

How RUX sees what your users see.

Leeds

Monterrey

Curitiba

Ahmedabad

Manila

Adelaide

Residential check origin

1

Add your URL.

No snippet, no SDK, no deploy. Pick the pages, countries, devices and frequency you care about.

2

We open it like a person would.

A full browser session on a real device profile, at real viewport breakpoints, over a residential connection in the country you selected.

3

We record everything.

Screenshots frame by frame, per-block load timing, Core Web Vitals, and every request in the waterfall.

4

We tell you when it changes.

Baselines are learned per monitor, so you get alerted on the anomaly instead of on an arbitrary threshold.

Residential, not datacenter.

Cloud-to-cloud routes are the fastest path on the internet, and none of your customers use them. We check from consumer ISP connections so your metrics reflect real conditions.

Real devices, real breakpoints.

Mid-range Android, flagship iPhone, tablet, laptop, wide desktop. Layout bugs live at breakpoints, so that’s where we look.

An honest bot.

We identify ourselves with a published user agent. Easy to allowlist in your WAF, easy to exclude from your analytics, never disguised as human traffic.

Start monitoring in 30 seconds
What you get

Every block. Every device. Every release.

panel.panoptick.com/rux

Session filmstrip.

Watch the page build itself frame by frame, and see the exact moment your content becomes usable.

Per-block load times.

Navigation, product image, reviews, third-party scripts. Find out which block is costing you the seconds.

Device and geography matrix.

One view, every combination, so you can spot the single country or viewport where things fall apart.

Anomaly alerts.

Slack, email, SMS and webhooks. Fires when today’s release looks different from last week’s baseline.

Compare before and after any deploy.

Pin a release, and RUX shows you what changed for real users, screen by screen.

Start monitoring in 30 seconds

1,400+

monitors running

32,000+

checks per day

24

countries covered

FAQ

Questions before you start

Uptime monitoring tells you your server answered. RUX tells you whether the page your customer opened was actually usable, how long each block took, and what it looked like on their device.

See your site through your users’ eyes.

Add your first RUX monitor and get your first session report in minutes.

Start monitoring in 30 seconds

Free tier included. No credit card, no snippet, no deploy.

Running a Shopify store?

See how RUX watches your collection pages

Links

RUXRUX for ShopifyFeaturesFAQ

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